Preliminary Program (all times/topics are subject to change) 

8:30 – Continental Breakfast 

9:00 – Consumer Finance Operations Network Roundtable with the following topics on the agenda: 

• Cash App Process
• Client Onboarding Process
• Technology in Collections
• Credit Card Fees
• ACH – Auto Remittance 
• Dispute Resolution Workflow  

10:30 – AI and Order to Cash Processes and Procedures 

11:30 – Economic Forecast and Its Impact on Order-to-Cash 

12:15 - Lunch 

1:00 – Fireside Chat on Digital Billing 

2:30 – Panel Discussion on Reconciliation and Invoice Clearing 

3:45 – Creditsafe’s Ledger Insights Live Demonstration 

4:15 – Managing a Multigenerational Workforce (Conducted in conjunction with the MFM Regional Meeting) 

5:30 – 7:00 – NMCC and Regional Meeting Joint Networking Reception